Privacy Policy - Educational Seat Booking

Last updated information about how Educational Seat Booking collects, uses, and protects your data.

We are pleased that you are using LinkMe and are interested in our services. Protecting your personal data when we collect, process and use it is very important to us.

This Privacy Policy explains what data LinkMe collects when you visit our website, use our customer app, or use the platform as a vendor or staff member, or contact us with a query or suggestion. It also explains how we use that data. Some data is given to us voluntarily, for example when you create an account or make a booking. Other data is collected automatically.

We collect only the personal data needed to provide our services. We do not sell your personal data.

Data You Provide to Us:

When you use our services, we may collect the following data:

Name, phone number, email address and profile photo.

Booking details, selected services, slots, dates, add-ons and saved addresses.

Payment information collected manually (e.g. bank transfer references or offline confirmations).

Wallet balance, gift card and voucher details.

Ratings and reviews you submit for vendors or services.

Messages you send to us or to vendors through in-app chat or support.

For vendors: business name, branch address, service listings, working hours and payout details.

Automatically Saved Data:

Like many other online platforms, we track the general use of our website and apps so we can improve them and give our users the best service. We may automatically collect the following:

IP address and domain of your internet provider.

Operating system, browser, device model and app version.

Pages and features you access.

A push notification token, so we can send you booking updates and account alerts.

Use of Personal Data:

LinkMe uses the personal data our customers and vendors provide only to:

Create and manage your account.

Process, confirm and manage your bookings and slot reservations.

Handle wallet transactions, gift cards, vouchers and refunds.

Send you booking updates and notifications.

Respond to your queries and provide customer support.

Maintain, secure and improve our website and apps.

Meet our legal obligations.

LinkMe does not disclose your data to third parties, except where needed to complete your request. For example, your booking details are shared with the vendor and staff member handling your appointment. We also use trusted service providers such as Firebase (push notifications) and AWS S3 (file storage) to run our services. We may also disclose your data if the law requires it.

Data Security:

We protect your data with reasonable security measures, including encrypted (HTTPS) connections and restricted access. However, no method of transmission over the internet is completely secure.

Your Rights:

You have the right to be told what data we have saved about you, including its origin, who receives it and why it is stored. You also have the right to ask us to correct or delete your data, or to delete your account.

Email: admin@education.com